Slack lets teams bring all their communication and much of their work into one place, allowing them to compose messages, share files, integrate information from third-party apps, and even make phone calls, all without ever leaving Slack. Slack’s viral growth is largely due to the way it gathers information into one centralized hub. Slack’s success has made it the fastest growing SaaS company ever and allowed it to make its way into more than 65 percent of the Fortune 100 companies. In many others, Slack may exist as “shadow IT,” technology that is used without official sanction.Īnd it’s incredibly popular. In some organizations, Slack simply supplements existing communications channels, perhaps reducing email use slightly while greatly increasing the messages sent directly through chat. In a 2015, 1,629 paid users reported that Slack reduced their organization’s email usage by an average of 48.6 percent. Slack bills itself as an “email killer” and “where work happens.” In some organizations, this is almost true. Further, individual users can even set their own retention and deletion policies, greatly complicating attempts at consistent information governance.īut beyond that, how do you even review Slack data when, until recently, virtually no discovery platform was capable of handling it? Through thousands of integrations, Slack gathers a massive amount of data, all stored in one place. Account managers may not have access to certain Slack communications. With Slack, users can direct message, create chat rooms, share files, edit-or, depending on the context, spoliate-Slack messages from the past, and more. Slack makes discovery for legal teams incredibly painful. Today, if you’re only dealing with emails, you’re missing half the story. In one survey, nearly 20 percent of companies who adopted Slack saw their email use decline by 40 to 60 percent. Not chat rooms.īut chat rooms are taking over. When it comes to litigation and investigations, existing systems are designed for these processes, for discrete documents. In the past, legal teams only had to sift through emails, Office documents, PDFs, and images. Slack represents an incredible challenge for modern legal professionals. A typical Slack workspace, memes included Slack is Disrupting Discovery and Investigations

Does slack show what you are doing